It’s time to undertake textual content messaging for your enterprise. And right here’s why.
We’re utilizing textual content messaging greater than ever. Give it some thought — I can reply to a textual content message whereas I’m nonetheless in a gathering. I can speak to a number of buddies directly in a bunch textual content message. I can have a number of particular person conversations occurring directly. I can’t try this with a cellphone name.
Merely put, it’s simply simpler for me to perform extra with textual content messages and in much less time than taking a cellphone name.
And I’m not alone. In keeping with G2, 85% of customers desire to obtain a textual content message over a cellphone name or an electronic mail. Your customers are already utilizing textual content messages repeatedly for private conversations. Now they need to talk with your enterprise utilizing the channels they’re already used to.
3 causes to get textual content messaging for enterprise
1. Quick response fee.
Since customers are already utilizing textual content messages on the reg’ for private productiveness, textual content messaging for enterprise is changing into the quickest approach to get a response. Textual content advertising and marketing is extremely efficient, with open charges as excessive as 98% – and 60% of customers say they learn a textual content inside 5 minutes of receiving it.
2. You possibly can have a two-way dialog with clients.
Prospects need to begin a dialog with your enterprise. The truth is, 60% of customers need to have the ability to reply to enterprise textual content messages they obtain.
One in every of my favourite kinds of enterprise textual content messaging is the appointment reminder. Once more, it’s a lot quicker for me to reply with a fast “Y to verify” than to take a cellphone name – or miss the cellphone name and be left questioning if my appointment remains to be on.
Like me, 83% of customers want to obtain appointment reminders by way of textual content, however solely 20% of companies ship reminders by way of enterprise textual content messages. So, let’s imagine that adopting enterprise textual content messaging can be a approach to assist your enterprise stand out from the gang by providing a useful buyer expertise.
3. Enterprise textual content messaging is cheaper than you assume.
If you happen to’re questioning learn how to get began with enterprise textual content messaging, you is perhaps afraid it’s too costly. Don’t take into consideration your private mobile phone invoice right here. Enterprise textual content messaging is cheaper. Begin out by getting a enterprise cellphone quantity, which may be as little as $10 monthly. And lots of VoIP suppliers embrace a enterprise cellphone quantity within the complete value of your package deal.
Able to get textual content messaging for your enterprise?
If you happen to select Nextiva for your enterprise cellphone quantity and enterprise textual content messaging, our Skilled, Enterprise, and Final plans embrace enterprise textual content messaging (SMS) at no extra value.
Plus, you possibly can ship enterprise textual content messages out of your laptop – or laptop computer, or pill, or cellphone, whichever system you’re utilizing that day – with NextivaONE enterprise software program. You not need to depend on a smartphone app for texting, you should utilize NextivaONE to ship enterprise textual content messages instantly out of your laptop.
Speak to one in every of our specialists to get began at the moment. After which try these 3 methods to make use of textual content message advertising and marketing to assist your enterprise develop.