YES KETTO IS 100% GENUINE and TRUSTWORTHY!
Ketto works to make sure a clean, profitable, and safe fundraising course of for all. Transparency and authenticity are by no means compromised. We don’t help contribution pages that attempt to circumvent the required donation course of by publishing direct hyperlinks to totally different cost choices. We information guests to every Ketto contribution web page’s sizable “Contribute Now” button.
At ketto, we be sure that non-public info like names, cellphone numbers, and addresses is stored non-public.
1000+ campaigners and over 1 Lakh donors have put their belief in Ketto. We invite you too.
How Ketto Strives To Guarantee a Secure, Dependable and Real Crowdfunding Platform?
Ketto is devoted to following moral enterprise practices, adhering to all relevant legal guidelines, and making certain that its crowdfunding platform just isn’t used to help illegal actions. To perform this we’ve an Anti-Cash Laundering Coverage (“AML Coverage”) in place.
What’s Cash Laundering?
“Cash laundering” is mostly understood to discuss with any act or try (straight or not directly, together with by affiliation in a single step of a sequence of transactions) to hide or disguise the supply and possession of proceeds obtained illegally, so as to keep away from prosecution, conviction, and confiscation of such proceeds. Terrorist organisations, tax evaders, smugglers, bribers, and anyone who receives cash for illegal acts and/or by way of unlawful methods could all be implicated in cash laundering.
Recognizing cash laundering actions necessitates consciousness of any suspicious conduct, which may happen at any second.
The Following Is A Record Of Acts That Folks Linked With Ketto Ought to Keep away from:
Customers which might be reluctant to offer full info, or those who present incomplete, false or suspicious info and/ or are unwilling to adjust to Ketto’s identification necessities;
Customers that seem as brokers or representatives for different people or organisations, however refuse to offer full details about such people or organisations;
Any individual, together with a Ketto worker, that’s involved about or seeks to keep away from any reporting necessities or refuses to take care of required data;
Funds made in money or money equivalents solely (equivalent to cash orders, traveler cheques, web currencies or pay as you go money playing cards);
Donations of huge quantities that look like misplaced or inconsistent with regular donation patterns, within the absence of any official requirement for such donation;
Requests for funds to be made in unrelated international locations or to 3rd events;
A number of partial funds from varied events on behalf of a single person and/or a number of partial funds from varied places;
Customers making funds in a single kind, then requesting refunds in different types (for instance, making funds by bank card, however requesting refunds in money or by wire transfers);
Customers making contributions, adopted by fast requests to wire out or switch the funds to a 3rd social gathering or agency, with out linked functions;
Customers requesting for donations to be paid in money or wired to a 3rd social gathering or agency, with out linked functions;
On-boarding of customers by Ketto staff based mostly on incomplete info or in contravention of Ketto’s insurance policies;
Acceptance of incentives by a Ketto worker for breaching Ketto’s insurance policies;
Customers linked to international locations and/ or individuals recognized as non-cooperative by the Reserve Financial institution of India, Monetary Motion Process Power on Cash Laundering established by the G-7 Summit in 1987, Workplace of Overseas Belongings Management, US Division of Treasury and worldwide organisations in opposition to cash laundering.
Equally, to make sure compliance Ketto customers ought to in any respect time remember and act in accordance to the beneath:
Steps To Guarantee Compliance
1. Relevant Legal guidelines Compliance:
Customers should be certain that they entry and/or use Ketto’s platform in accordance with all relevant legal guidelines always. Customers that contribute or give to campaigns must also be sure that the funds used to contribute or donate to the marketing campaign weren’t obtained by way of unlawful means. Customers who accumulate donations for a marketing campaign should additionally assure that the funds usually are not utilised for any illicit functions.
2. Suspicious Conduct Reporting:
Customers should instantly report any suspicious exercise or crimson flag they encounter when accessing or utilising Ketto’s platform to the suitable authorities authorities.
Ketto could take a number of of the next actions if it learns of suspicious transactions or any violation of related regulation or this coverage.
ACTIONS TAKEN BY KETTO ARE:
1. Conduct an investigation into the incidence;
2. Notify the correct authorities official in regards to the occasion;
3. Put a marketing campaign on maintain or take away it;
4. Have the person account(s) suspended or deleted.
5. Every other actions or steps that Ketto deems vital.
Listed here are just a few steps we urge our campaigners, donors and guests to take to maintain fraudulent fundraisers or donors in examine.
1. How do I report a fundraiser that appears fraudulent?
It’s our continuous aim to make Ketto the most secure and most safe platform potential for everybody. We instantly take motion if we come throughout a fundraising that isn’t clear or launched with a nasty function.
Nonetheless, every month, a whole lot of fundraisers are fashioned on our website, and regardless of our stringent verification procedures, some pretend fundraisers get by way of. Because of this, we’ve determined to solicit your help in finding fraud incidents on our website.
Should you come throughout a fundraising like this, please report it to us together with proof to again up your allegation. Our workers will look into it instantly and ensure the issue is resolved shortly.
The next are cases by which it is best to report a fundraiser:
- The campaigner is mendacity or being deceptive about their identification
- The campaigner is misrepresenting their relationship to the beneficiary of the fundraiser
- The campaigner is elevating funds within the identify of somebody with out their consent
- The campaigner is posting false statements within the fundraiser or statements inciting violence
- The campaigner is posting private info eg. quantity, handle, sickness, photographs, paperwork, and so on. of a person with out their consent
- The campaigner is utilizing copyrighted materials in a fundraiser
- The campaigner is committing a violation of the Data Expertise Act, 2000
2. How will you report a fundraiser?
On the underside of the fundraiser, click on the ‘Report this Fundraiser to Ketto’ button. This button might be seen on each Ketto fundraiser. You can be despatched to a kind that you need to fill out so as to report the fundraising.
3. What’s going to Ketto do with my grievance?
Your grievance might be forwarded to our Belief & Security division. Our groups will go over your grievance and conduct an inquiry to confirm the details. With a view to conclude the difficulty, you could be referred to as for additional info, so be sure to embrace your most up-to-date contact info.
Inside 5 enterprise days, you’ll get the outcomes of our inquiry.
As an extra firewall we at Ketto have launched what we name a seal of assurance or Ketto assured.
How do I do know my donation will attain the beneficiary?
You’ll obtain replace notifications by way of E mail/SMS/WhatsApp over the next months in regards to the fundraiser that you simply supported.
You too can go to the fundraiser and ship a message to the campaigner.
How is a donor’s identification and cost info protected by Ketto?
At Ketto, we worth security above anything. Ketto recognises that the best way your information is used and shared is vital to you.
Relating to the accumulating, storage, and dissemination of personally identifiable donor and campaigner info, we use bodily, technological, and procedural measures.
All transactions are protected by 128-bit encryption.
Ketto assures that the data you enter might be stored non-public and that your donations might be safe. Your whole private info, equivalent to your identify, cellphone quantity, e-mail handle, and handle, is encrypted by our secure-server software program. The encryption process turns the textual content you sort into bits of code, that are then securely transferred to the cost gateways over the web.
Overview our privateness coverage for extra info right here
How is a fundraiser verified by Ketto?
Earlier than beginning a fundraiser, all campaigners bear a KYC verification, based mostly on the submitted authorized identification proofs and different supporting paperwork.
A Ketto Govt additionally evaluations the data submitted by the campaigner and if wanted, will get in contact with the campaigner for additional dialogue.
All campaigners at Ketto are additionally required to enter a digital settlement to lift funds. This settlement makes clear the moral and authorized requirements campaigners have to fulfill.
For extra info click on right here: https://customerhappiness.ketto.org/portal/en/kb/articles/trust-safety-7-8-2021
Belief & Security
We at Ketto give utmost significance to security. We at all times attempt to make the fundraising course of seamless, optimistic and most significantly safe. We by no means let authenticity and transparency take a again seat.
Will I get the cash I raised from my marketing campaign?
Will my donation truly attain the trigger?
Will my cash get misplaced within the our on-line world?
It’s your hard-earned cash, after all, you’ve questions. Don’t you are concerned; we’re right here to reply them!
What it is best to learn about us:
The NGOs/charity companions that staff up with us undergo a verification course of that requires them to submit legitimate paperwork. Every NGO is verified earlier than their account is activated on Ketto.
Equally, for private causes or people who’re elevating funds for private wants, our staff does a KYC of the person earlier than beginning the marketing campaign and check out too approve solely the real ones.
Ketto doesn’t encourage donation pages that try and keep away from the prescribed donation methodology i.e., posting direct hyperlinks to various cost strategies. We direct folks to the big ‘Contribute Now’ button discovered on every Ketto donation web page.
Please report any pages that request direct funds or customers who try and contact you to rearrange another methodology of cost.
Don’t reveal your private info like contact quantity, handle particulars to anybody who requests for it utilizing the ‘Message’ function in your Ketto web page. We by no means contact customers by way of this [method. You can share your email address if need be. Additionally, exercise caution if you receive offers from 3rd-party fundraising companies or individuals offering personal assistance.
NEVER arrange to personally meet anyone who contacts you through your Ketto page.
Report any suspicious activity directly to us.
Why a fundraiser need not worry:
- How do I trust the payment process?
We’ve partnered up with credible payment gateways like PayU, Stripe, Billdesk. The chances of getting funds are higher because we not only accept all online modes of payment i.e. net banking, debit card, credit card and UPI etc
- But is it safe?
Your Ketto campaign features the very best in secure payment encryption technology. Not only are your donors’ online payments safe, your money is stored securely until you’re ready to request a withdrawal via electronic bank transfer. We’re SSL certified, so all sensitive information with regards to your credit card/debit card/net banking details stay safe with us.
- What about the amount I owe Ketto?
It’s FREE to raise funds on Ketto. Find out more about it here.
- How will my donors know my intention?
We’re an open platform! We encourage transparency in every way. You can put regular updates on your campaign page so you’ve updated your backers and won the trust of potential funders too.
What is ‘Ketto Assured’?
It’s a seal of approval that verifies the legitimacy and validity of campaigns operating on the site.
Ketto is dedicated to raise funding only to legitimate and certified initiatives. All of the papers that are posted to the crowdfunding page are verified by Ketto. Within the agreed time frame, all monies received are sent to the beneficiary (as listed on the campaign website).
What is ‘Ketto Assured’?
It’s a badge of assurance that confirms the authenticity and credibility of campaigns running on the platform. Ketto is committed to raising funds only for genuine and verified campaigns. All raised funds are transferred to the beneficiary (beneficiary which is listed on the campaign page) within the promised time, after the deduction of Ketto’s fees and other charges.
How is a beneficiary verified by Ketto?
All campaigners at Ketto.org are required to enter an agreement to raise funds for the listed beneficiary only (beneficiary which is listed on campaign page). Before starting a campaign, all campaigners undergo a rigorous verification process, based on the submitted legal identity proofs and other supporting documents.
How is my donations protected?
Donations made on Ketto are protected and the process of refund is made convenient for donors. Donors can easily request for a refund on making a donation to a campaign by visiting Ketto and navigating to their donation dashboard through the hamburger menu present at top right corner. Donor can ask for updates on the campaign by clicking “Ask for update button/link” present on the campaign page they donated to. Additionally, we also encourage our campaigners to post timely updates on the progress of their campaign.
Is my identity information secured when i donate to Ketto?
We at Ketto give utmost importance to safety. Ketto understands that you care about how your information is used and shared. We maintain physical, electronic and procedural safeguards with respect to the collection, storage and disclosure of personally identifiable donor and campaigner information.
How is my payment/donation secured?
All Payments are secured via 128 bit encryption. Ketto assures you that the information you provide is completely protected and that your donations are safe. Our secure-server software encrypts all your personal information like name, number, email and address. The encryption process takes the characters you enter and converts them into bits of code that are then securely transmitted over the internet to the payment gateways.
Why a donor need not worry:
How do I know the campaigner is authentic?
No matter how much we monitor and control, there’s no way to be 100% sure that a Ketto campaign page contains accurate or truthful information. Donors should make a payment only if they personally know and trust the campaigner and his/her cause. Ideally, donors should not contribute to any campaigns unless they fully understand and trust the cause presented.
Umm, I have questions about the campaign. Who do I ask?
We believe in complete transparency. If you have absolutely any concerns about the campaign, you can shoot questions, give suggestions, and directly get in touch with the campaign owner via email or comments. If you have any doubts on the authenticity of the campaign we recommend that you don’t contribute to such a campaign
What if you send my information to random parties?
All the information you submit while making a donation is for safety and security purposes. We prevent unauthorized access. So don’t worry about your information being circulated.
What if my donation never makes it its true beneficiary?
With Ketto, the money you donate goes to the bank account associated with the fundraiser’s campaign once the campaigner request to withdraw the funds. There’s no meddling. We assure you!
Why do you not provide the beneficiary direct contact no?
You can get in touch with the an individual directly using the contact us button, the beneficiary if interested can also list their no on the campaign page if they wish too, due to privacy concerns and privacy law we cannot directly share phone nos of any user on the Ketto platform. Also one of the major reasons why users dont directly share their contact nos is a high no of spam calls and messages they get when their campaign is running.
I have more questions!
If you have any concerns apart from these, we’re just an email away. Write to email@example.com