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The way to Select the Greatest Ecommerce Platform (2023 Information)

In the event you’re an entrepreneur trying to set up an internet retailer, selecting your ecommerce platform is a vital resolution.

With dozens of ecommerce platforms out there and extra rising yearly, it may be difficult to resolve which platform gives one of the best mixture of providers, options, and pricing.

So, how are you aware which ecommerce platform suits your wants greatest?

On this information, we’ll stroll via some key concerns for choosing the perfect ecommerce platform to create and develop your corporation in 2023 – learn on to be taught extra!

What’s an ecommerce platform?

Explanation of what an ecommerce platform is

While you hear the time period ‘ecommerce platform,’ you may consider a web site like Amazon or eBay.

In spite of everything, they’re each very obvious platforms when buying on-line.

Nevertheless, Amazon and eBay are not examples of ecommerce platforms!

Amazon and eBay are examples of on-line marketplaces. Whereas they might look like ecommerce platforms, there are some important variations between on-line marketplaces and ecommerce platforms. (We’ll focus on these under.)

So, what’s an ecommerce platform precisely?

An ecommerce platform is a software program answer that allows a enterprise to promote services or products on-line via its personal web site. Along with internet hosting a web site, an ecommerce platform supplies instruments for managing stock, processing funds, and transport orders.

The principle distinction between an ecommerce platform and an internet market is that an ecommerce platform permits you to arrange your personal web site.

In distinction, an internet market is an already-existing web site the place you promote merchandise amongst different retailers.

Online store custom image

In different phrases, an ecommerce platform helps you create each the forefront of your retailer and the ‘brains’ behind it, integrating elements like order, product, and buyer administration right into a understandable complete.

It lets you do issues like:

  • Managing and fulfilling your orders.
  • Including, modifying, or eradicating your merchandise.
  • Taking a look at your retailer’s analytics.
  • Enhancing the looks of your on-line retailer.
  • And rather more!

11 Components to think about when selecting an ecommerce platform

An ecommerce platform is a fancy instrument, and firms spend hundreds of thousands every year to additional develop their platform and attempt to make it superior to rivals’ platforms.

As such, there are fairly a couple of issues you’ll be able to take into account when selecting an ecommerce platform. Listed below are 11 of crucial ones!

1. The platform’s focus

To start with, it’s necessary to think about the platform’s focus.

Completely different ecommerce platforms are optimized for various kinds of commerce.

As an example, dropshippers typically require particular success and supply options that conventional ecommerce shops don’t. Equally, digital merchandise typically require distinctive options reminiscent of subscription billing or digital content material distribution.

So, consider the capabilities of every platform to make sure it might probably accommodate your explicit wants!

Listed below are some examples of ecommerce platforms targeted on particular sorts of on-line shops:

  • ShopBase: Constructed for dropshipping & print on demand.
  • Gumroad: Constructed for promoting digital providers.
  • SamCart: Constructed for promoting digital merchandise.
  • Large Cartel: Constructed for artists & makers.
Big Cartel homepage

Word: Not all platforms are designed for a particular kind of retailer. Many ecommerce platforms can accompany various sorts of on-line shops. As an example, you should use Shopify to begin a dropshipping retailer, promote digital merchandise, and extra.

2. Pricing

Value is at all times an necessary consideration when selecting an ecommerce platform.

The pricing of an ecommerce platform can range considerably relying on its capabilities.

Some platforms could supply free variations however normally embody restricted performance or are advertising-based. Others have subscription fashions with annual or month-to-month charges and generally function quantity reductions.

So, earlier than selecting an ecommerce platform, ask your self these questions:

  • Are there setup prices for this ecommerce platform?
  • Do they cost a month-to-month or yearly price?
  • If the platform is free, will you must pay further for any further options you may want?
  • Do they take a share of your income? Is that this fastened, or does it fluctuate primarily based on site visitors or gross sales?
  • Are you able to simply improve or downgrade your pricing plan?
Pricing plans of Shopify
Shopify’s pricing plans

3. Ease of use

One other necessary issue to think about is the benefit of use.

You need to select a intuitive platform in an effort to shortly and simply arrange your retailer and handle it day by day, even if you happen to don’t have any technical expertise.

Ecwid simple online store builder
Supply: Ecwid

Platforms that supply video tutorials, setup wizards, and drag-and-drop editors are normally nice for serving to inexperienced customers get began shortly.

The very last thing you need is to spend hours determining the way to use your ecommerce platform solely to surrender in frustration.

4. Cost gateways

When finalizing a sale, you have to a solution to gather cash out of your clients safely.

That’s the place cost gateways are available.

When selecting an ecommerce platform, be sure that it might probably hook up with the most well-liked and well-recognized cost gateways (reminiscent of PayPal, Stripe, or Sq.).

A man sitting behind a laptop with payment gateways

Make sure that the out there cost gateways are safe, compliant with the most recent information safety rules, and supply options reminiscent of fraud prevention instruments and recurring billing assist.

List of payment providers on BigCommerce
Supply: BigCommerce

You may as well verify if the charges related to every transaction are cheap and make sense on your particular enterprise mannequin.

5. Transport integrations

In the event you plan on promoting bodily merchandise, you’ll want to make sure that your ecommerce platform integrates together with your chosen transport supplier (reminiscent of UPS or FedEx).

This integration will will let you routinely calculate transport charges and print transport labels from inside your ecommerce platform. With out it, you’ll have to deal with transport manually, which could be very time-consuming.

Shipping extensions on WooCommerce
Transport extensions on WooCommerce

6. Advertising instruments

Most ecommerce platforms include numerous built-in advertising and marketing instruments that may provide help to promote your corporation and merchandise on-line.

SEO tools on ShopBase
Search engine optimization instruments on ShopBase

These instruments embody e mail advertising and marketing, social media integrations, and SEO (Search engine optimization).

For instance, one of many advantages of an Search engine optimization-friendly ecommerce platform is that it might probably provide help to to rank increased in search engine outcomes pages (SERPs).

Example of how rich snippets look like on Google

And, when your retailer seems extra typically on engines like google like Google, it should improve site visitors and gross sales!

7. Third-party purposes

It doesn’t matter which ecommerce platform you decide; there’s a excessive chance you’ll have to set up further apps or plugins to get the precise functionalities you want.

And in order for you your retailer to run easily along with these apps, your ecommerce platform should have an integration for them.

Many good ecommerce platforms will supply some form of app retailer the place you could find apps and plugins designed to connect with your retailer.

For instance, right here is a picture of the app retailer on BigCommerce:

BigCommerce ecommerce apps

8. Buyer assist

Even one of the best platforms can have points sometimes, so it’s essential to have entry to buyer assist if you happen to run into any issues. Ideally, it is best to select a platform that gives 24/7 buyer assist by way of telephone, e mail, or stay chat.

Moreover, see if the platform has a data base system so you’ll be able to lookup solutions by yourself.

For instance, Shopify has a superb assist group that gives 24/7 assist:

Shopify customer support options

They provide award-winning assist by way of telephone, chat, e mail, or Twitter. However in addition they have a big Shopify group discussion board the place you’ll be able to join with different retailers to be taught and get assist.

You may as well discover solutions to your questions via the Shopify Weblog, tutorials, webinars, and the Shopify Youtube channel.

9. Scalability

One other necessary issue to think about is scalability.

In the event you anticipate your corporation rising quickly, you have to an ecommerce platform to accommodate that development.

You will have a platform that permits you to simply add new merchandise, classes, and options as your retailer grows.

To not point out, you’ll want a platform that may deal with the elevated site visitors and gross sales quantity!

In any other case, you will have to change platforms down the street, which could be each expensive and time-consuming.

For instance, in 2015, Gymshark’s web site (then constructed on Magento) went down for eight hours straight throughout Black Friday.

The crash value Gymshark an estimated $143k in gross sales and a lack of buyer belief!

Since then, Gymshark migrated to Shopify Plus and by no means had any extra issues associated to scalability. What’s extra, they grew to a $1.2+ billion firm with a 900-strong workforce.

Shopify Plus homepage

10. Order administration

One other issue to think about is order administration. You will have an ecommerce platform that makes monitoring orders and managing buyer info simple.

Including or eradicating merchandise out of your retailer as wanted also needs to be simple.

So, earlier than selecting a platform, take into account the next:

  • Are you able to view, edit, create, and fulfill orders straight from the admin dashboard?
  • Are you able to print invoices, packing slips, and transport labels?
  • Is there a restrict to the variety of merchandise you’ll be able to publish?
  • Are you able to supply a number of variants of 1 product?
Shopify order management tools
Supply: Shopify

11. Cell-friendly

Subsequent up is the platform’s mobile-friendliness.

This goes in two instructions.

To start with, will your retailer supply an ideal expertise for cellular guests?

Keep in mind, round 56% of on-line gross sales come from cellular units, so having a mobile-friendly on-line retailer is important.

Second, will you be capable of work in your retailer out of your cellular units?

In at present’s dynamic world, some ecommerce platforms like Shopify supply a cellular app that permits you to handle your on-line retailer from wherever:

Shopify mobile app introduction page

How do you select one of the best ecommerce platform?

Now that you recognize in regards to the components to think about, you’re already a lot better ready to decide on the best ecommerce platform.

However how do you really select one of the best one?

Listed below are 5 steps to observe:

1. Contemplate your corporation’s wants

Step one in selecting one of the best ecommerce platform for your corporation is to think about your wants.

  • What’s your ecommerce enterprise mannequin?
  • Which options do you must perform that enterprise mannequin?
  • Do you want any integrations with different third-party instruments and providers?
  • What kind of merchandise do you promote?
  • What number of merchandise do you promote?
  • What are your transport and success wants?

Answering these questions will provide help to slender down your choices and select a platform that’s well-suited for your corporation.

Finding dropshipping stores

2. Analysis your choices

When you perceive your corporation’s wants, you’ll be able to start researching your ecommerce platform choices.

There are various totally different platforms out there, so it’s necessary to take the time to learn evaluations and examine options.

Researching totally different platforms and their options may help information your resolution as a result of you could find one or a couple of that meet your corporation’s wants.

Keep in mind, some platforms could also be extra suited to sure sorts of ecommerce companies than others, so make sure you preserve that in thoughts as you analysis.

Two people searching on Google

3. Contemplate your funds

The next step in selecting an ecommerce platform is your funds.

Completely different platforms supply totally different options and pricing choices, so it’s necessary to estimate how a lot you’re prepared and in a position to spend earlier than making any selections.

Search for an ecommerce platform that gives the options you want at a value level that matches your funds.

Remember the fact that you could have to pay further charges for issues like internet hosting, domains, and cost processing, so make sure you issue these into your funds as nicely.

Someone trying to figure out what a good profit margin is

4. Evaluate options

When you’ve narrowed your choices to some platforms, it’s time to match options.

If the whole lot goes nicely, all choices in your listing ought to present the options your corporation requires.

Nevertheless, listed here are another nice options you could need to search for:

  • Automated deserted cart restoration emails.
  • Superior analytic reviews.
  • Retailer language translation.
  • Pre- and post-purchase upsells.
  • Product evaluations.
  • Multi-channel promoting assist.
Shopify online store features

5. Select a platform and get began!

After doing all of your analysis, it is best to now be prepared to decide on an ecommerce platform for your corporation.

When you’ve made your resolution, it’s time to get began!

And earlier than we go in the direction of the top of the article, here’s a tip; most platforms supply free trials, so make sure you make the most of them earlier than committing to a paid plan!

Tip: Did you create your Shopify account already? If not, enroll by clicking this hyperlink right here to get a free 3-day trial + pay $1/month for the primary 3 months!

Get your free Shopify trial

5 Superior ecommerce platforms to take a look at

Analysis could be time-consuming, so we chosen 5 high ecommerce platforms it is best to try in 2023.

The desk under presents one of the best ecommerce platform choices relying in your wants:

You want: The most suitable choice(s) for you:
The most effective platform total for ecommerce Shopify or BigCommerce
The most effective Search engine optimization efficiency WooCommerce
The platform constructed explicitly for dropshippers ShopBase
The most affordable platform Shift4Shop (within the US) or ShopBase
The platform that gives one of the best sources Shopify
Essentially the most versatile and customizable platform WooCommerce
The platform with the simplest setup for a dropshipping retailer ShopBase
What’s the greatest ecommerce platform for you?

Tip: Searching for an in-depth evaluation of every platform? You’ll discover it on this article!


Earlier than we go to the conclusion, we’ve created a fast abstract of this text for you, so you’ll be able to simply bear in mind it:

  • Ecommerce platforms are software program options that allow companies to promote services or products on-line via their very own web sites.
  • In distinction to on-line marketplaces (e.g., Amazon, eBay), ecommerce platforms permit companies extra management over their web site and embody instruments for managing stock, processing funds, and transport orders.
  • There are various components to think about when selecting an ecommerce platform, together with focus/specialization, pricing, ease of use, out there cost gateways, and mobile-friendliness.
  • To decide on one of the best ecommerce platform, take into account your corporation’s wants, analysis your choices, and take into account your funds. Lastly, examine the platforms’ options to seek out the one that matches you greatest!


In the event you’re searching for an ecommerce platform to create your on-line retailer, there are a couple of components you’ll want to think about first.

The platform’s focus, pricing, ease of use, and advertising and marketing instruments are just some.

When you’ve discovered the best match, it’s time to start out constructing your dream retailer.

Undecided the place to start out? Take a look at our information on the way to create an internet retailer right here!

And don’t neglect to have some enjoyable with it! Constructing and launching a brand new on-line retailer is usually a very thrilling time for any enterprise proprietor.

Have an ideal remainder of your day!

Wish to be taught extra about ecommerce?

Prepared to maneuver your on-line retailer to the following degree? Take a look at the articles under:



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